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Beautiful Customer Support System is a simple to use yet fully featured customer support system!
Working with users to provide support can be difficult. Beautiful Customer Support System allows for managing support requests online via email or web. The system is designed from the ground up to work on multiple devices across the board. It is fully responsive to mobile devices (such as iPhones, Androids, Windows Phone etc.), tablets (iPad) and desktop computers.
To answer a lot of your question, we have included a knowledge base component to allow you to provide your users with answers to common questions to save you the headache.
System includes features to assign tickets to a specific staff member. Also includes setting a priority to a ticket and communicating with the user very quickly. Includes a simple web-based installer for any computer user to understand as well as documentation about the system. Markdown based formatting.